Monitor work and rest hours
Ensure that crew members are not overworked and that fatigue is effectively managed.
Put the right people on board every time
Avoid delays and non-compliance by ensuring qualifications, documents, and availabilities are always up to date.
Keep it simple
Automated routines reduce administrative burden so your team can focus on safe and strategic crew management.
Overview
SERTICA Crewing helps shipping companies perform smarter with fewer resources by bringing all crewing processes into one system. As the demands on fleet operations grow and manual capacity shrinks, we support you in managing every detail with the crew management software.
Crew Planning & Compliance
SERTICA gives you full control over crew deployment by aligning availability, certification, and compliance into one clear workflow. Whether planning for a single voyage or managing long-term rotations, you always have a complete overview of who is qualified and ready.
You’re supported by automatic checks for expiring documents, contract gaps, and training requirements, all designed to reduce the risk of off-hire, audit remarks, or last-minute crew changes.
Payroll Integration & Administration
Crew data flows seamlessly — ensuring that every wage, allowance, and deduction is calculated accurately and in accordance with local regulations. You avoid redundant data entry and minimise the chance of costly errors.
This setup is ideal for companies operating across multiple jurisdictions and currencies, making payroll processing faster, more transparent, and less dependent on manual intervention.
Connected Crew
A modern crew expects transparency and easy access to their data. With the Crew Portal and Web App, seafarers can view their assignments, payslips, and personal information — whenever they need it.
Shore and ship teams also benefit from streamlined data entry and communication, ensuring alignment at every stage of the crew lifecycle. This improves trust, reduces misunderstandings, and enhances crew satisfaction.
Introduction
SERTICA offers a seamless integration with Soft-Team’s Crewing and Payroll solution, OMEGA, enabling automatic replication of crew data across both systems. This eliminates repetitive manual tasks and ensures consistency in daily operations.
With our all-in-one platform, you can plan, execute, and monitor the entire crewing process from a single interface. For example, if a report identifies the need for maintenance, you can immediately generate a planned maintenance job complete with linked documentation, job descriptions, instructions, and safety guidelines, helping you optimise planning and minimise off-hire.
System
The Crewing system is designed to give you the necessary tools to manage crew planning and payroll with confidence. From onboarding to off-signing, it standardises routines, ensures compliance, and supports more efficient crew operations.
Benefits
Crewing is becoming more complex, with tighter regulations, leaner teams, and rising expectations from crew. SERTICA Crewing helps you manage it all in one system reducing manual work, improving compliance, and keeping operations running smoothly.
Centralise crewing to improve resilience, reduce costs, and ensure readiness across your fleet
Modern maritime operations demand that shipowners do more with fewer resources. A Crew Management System gives you the structure and visibility to handle growing complexity. With crewing processes, data, and compliance tracking live in one place, you eliminate silos, avoid critical mistakes, and make decisions with confidence.
Eliminate gaps between onboard reality and office planning
Discrepancies between office and onboard data lead to confusion, delayed decisions, and frustrated crew. SERTICA solves this by creating a shared digital workspace for both vessel and shore-based teams.
With tools like the Crew Management Web App and Crew Web Portal, everyone works from the same up-to-date information, from crew schedules and certifications to contract details and travel plans. This alignment reduces miscommunication, speeds up decision-making, and ensures smoother coordination at every stage of the crewing process.
Avoid errors and delays in global payroll handling for your vrew
Handling crew wages manually across different nationalities, tax rules, and currencies is prone to delays and disputes. It’s a slow, error-prone process that puts pressure on both payroll teams and seafarers.
SERTICA allows you to manage payroll with maritime-specific logic. You can generate payslips, manage payments, and stay audit-ready without relying on external spreadsheets or disconnected tools. It’s a smarter, faster way to ensure your crew is paid correctly every time.
Free your crewing team from repetitive manual routines
Crewing departments are often overwhelmed by repetitive updates, contract tracking, and certificate management, leaving little time for actual crew planning. With limited resources and increasing compliance demands, it’s easy to lose focus on what matters most.
With SERTICA’s Crew Management Software, you reduce your team’s administrative burden by automating time-consuming tasks like tracking medicals, contract expirations, and certificate renewals. Built-in alerts ensure nothing slips through the cracks, while the interface to OMEGA keeps payroll aligned without double data entry. You gain back valuable time without sacrificing precision, visibility, or control.
We support you every step of the way
Project Manager
One reliable point of contact from start to finish
Active support
Gain success with our live support and customer success manager.
Industry experts
Developed inhouse by marine experts in collaboration with maritime customers.
TAKE CONTROL OF YOUR FLEET WITH SERTICA
Discover everything SERTICA has to offer and learn more about our full product range. All SERTICA products integrate with each other, providing your fleet with a complete and comprehensive management system.
Frequently Asked Questions
A crew management system is a software solution designed to handle the scheduling, coordination, payroll, and compliance of crew members. It helps maritime companies manage crew assignments, track certifications, monitor working hours, and ensure compliance with international maritime regulations. The system optimizes the process of planning rotations, managing crew qualifications, and reducing administrative tasks, ultimately improving operational efficiency and safety on board.
Key benefits of crew management software:
Crew management software is crucial for the smooth and efficient operation of ships and vessels. It automates key tasks like crew scheduling, tracks certifications, and monitors working hours to ensure compliance with international regulations. The software helps optimize crew rotations, reduce fatigue, and ensure safety by assigning the right crew to the right tasks.
It also minimizes administrative workload, reduces manual errors, and provides real-time access to critical crew data, improving decision-making and overall operational efficiency. By effectively managing crew resources, maritime companies can reduce costs, minimize downtime, and enhance safety and compliance.
To choose the right crew management software, start by identifying your specific needs – such as scheduling, certification tracking, or compliance management.
Look for software that is user-friendly, scalable, and built for the maritime industry. Make sure it supports international regulations and offers cloud access for remote use. It is also a good idea to request a demo, check customer cases, and evaluate the level of support and training the provider offers.
Crew management systems significantly improve compliance by automatically tracking certifications, licenses, and mandatory training for crew members. The software ensures that all necessary documentation, such as STCW and MLC certificates, are up to date and alerts you before any certifications expire. By automating compliance processes, the system reduces human error and ensures adherence to both national and international regulations, minimizing the risk of non-compliance.
In terms of safety, crew management systems help monitor work and rest hours, ensuring that crew members are not overworked and that fatigue is effectively managed. Proper tracking of working hours and rest periods is crucial for preventing fatigue-related accidents, which are a major safety risk in maritime operations.
The system ensures that the right crew is assigned to the right roles based on qualifications and experience, improving overall operational safety. Additionally, having real-time access to crew data allows for quicker decision-making in case of emergencies, contributing to a safer environment on board.
By automating these processes, crew management systems help ensure that vessels are staffed with qualified, rested, and compliant crew members, leading to improved overall safety, reduced risk of accidents, and streamlined compliance with maritime regulations.
Soft-Team was established in 1984 and is one of the leading providers of Payroll and Crew Management Software solutions for the maritime industry. They are the company behind OMEGA.
Soft-Team offers global shipping customers competent, loyal and dedicated seafarer crew management, payroll and accounting support. Their employees have in total more than 100 years of experience within this area – achieving extensive and in-depth knowledge of IT and business aspects pertaining to seafarer payroll and accounting tasks.
In 2020, Soft-Team and RINA Digital Solutions joined forces to offer one single software vendor to front a Fleet Management solution including Crewing and Payroll.
Project Management
Customer Success
Training
Support
3rd Part Integration
Data Conversion
SERTICA Cloud
