Our expertise is based on numerous software projects at shipping companies worldwide. Over the years, we have built a unique domain knowledge that makes us much more than a systems supplier.
We prioritize close dialogue, and get involved to ensure that you get the best possible solution. Besides the SERTICA software, this also includes proper training, structuring and perhaps converting existing data. We assist with professional project management, support and offer integration with third-party software.
Services that support you in making the most of martime digitalization.
Project Management
Project management is the discipline of effectively planning, organizing, and controlling resources to successfully complete a project within specified guidelines. It involves defining goals, creating a structured plan, and coordinating the teams tasks.
Customer Success
Customer success is about going beyond acquiring new customers and focusing on building lasting relationships. We here at SERTICA understand our customers’ goals, provide the necessary support, and ensure that they get the most value from our products or services.
Training
Training is of course most relevant in the implementation phase, but you should never stop improving. No matter if you are a new or an experienced SERTICA user, training is the key to success.
Support
Our consultants offer the optimal support based on their in-depth knowledge and experience with our software. Support focuses on responsibility for our customers, response times and assigned resources that match your needs, and offering a service beyond the usual.
3rd Party Integration
Our system integration specialists can always help integrate SERTICA to your current business systems. SERTICA includes out-of-the-box integration with several financial systems as well as third-party systems in crewing, dataware house and e-commerce.
Data Conversion
Since we acknowledge the great value of your existing data, we have made data conversion a field of expertise, and we assist a lot of customers in preserving and moving data into SERTICA.
SERTICA Cloud
SERTICA cloud gives you quick and easy usage of SERTICA without the requirement of having and maintaining servers and hardware. We guarantee that all SERTICA users have access to a dedicated SERTICA system.
Project Management
Customer Success
Training
Support
3rd Part Integration
Data Conversion
SERTICA Cloud
